We are committed to providing our customers with safe, stable, and efficient delivery services. Below are our shipping and delivery information:
- Order Processing Time
All orders are typically processed within 1–3 business days.
Processing times may be longer during promotional events, holidays, or peak order periods.
You will receive an order update notification once your order is processed.
- Delivery Area
Currently, upmap.space only supports delivery within the United States. Specific delivery services will be arranged based on the delivery address and logistics conditions.
Delivery restrictions may apply to some remote areas.
- Delivery Time
Delivery time is an estimate only. Delivery within the United States is expected to take 3–6 business days. Actual arrival time may be affected by the following factors:
Holidays, Weather conditions, Customs inspection, Logistics company arrangements, Local delivery conditions
Delivery times may vary by region.
- Partner Logistics Companies
We will arrange suitable logistics service providers based on the order’s location and delivery needs, including but not limited to:
International Logistics Services:
DHL
FedEx
UPS
Local and regional delivery services may be arranged according to actual circumstances.
- Shipping Costs
Order shipping costs will be automatically calculated and displayed on the checkout page.
- Address Information
Please ensure that the shipping information you enter is accurate and complete, including:
Recipient’s Name
Contact Number
Detailed Shipping Address
Postal Code
Incorrect address information may cause delivery problems and affect package delivery.
- Order Tracking
Logistics tracking information will be available for some orders after shipment.
Logistics updates may take some time to synchronize; please wait patiently for the system to update.
- Delivery Delays
We will do our best to assist with delays caused by the following reasons, but these are beyond our complete control:
Customs Inspection
Extreme Weather
Peak Holiday Logistics Season
Force Majeure
Logistics Company System Issues
Thank you for your understanding and support.